Greenside Vets COVID-19 Update

As you’re probably aware, from our last update, we continue to monitor the situation and respond quickly to government advice and the professional guidance from the Royal College of Veterinary Surgeons (RCVS) and British Veterinary Association. As a result, we are focusing our efforts on the pets in urgent need of our care and are only physically open for urgent and emergency cases.

However, you can always contact us for any assistance and we will advise you on how your pets can still receive the care they need.

Prescriptions
If you need a prescription for your pet we are asking that you please call us at least 48 hours in advance so that we can ensure we are able to get it ready for you and can discuss arrangements.

New Video Consultation Service
We recognise that many of our clients are anxious about supporting their pet’s health while movement is restricted and we’re in isolation. In light of this situation, we’ve recently launched a Video Consultation Service – which uses technology to provide general advice, help monitor and update treatment for pets already in our care. In the first instance we ask that you contact the practice and we will advise you of the best way to manage your request – which could be via a video consultation. Our usual consultation fee would apply – you can find out more by visiting our Video Consultation Service page.

Other useful information and guidance
We’ve also written hints and tips and things to consider while you’re at home with your pet. These include exercise techniques for your pet, how to manage their weight and the importance of mental stimulation during this period of isolation. See our advice here.

The health and well being of our patients, clients and staff is our number-one priority. The situation is changing daily and we’re reacting to this to minimise the impact from spreading this virus to more people while supporting your pet’s health needs. If you have any concerns or require any advice, please do contact us.

Thank you for your understanding and patience at this time. We appreciate the words of support and encouragement we have received and look forward to welcoming you and your pet back into our practices when we are able.

International day of happiness – how pets contribute to our Mental Wellbeing

The ongoing uncertainty surrounding the recent Coronavirus (COVID-19) outbreak will no doubt cause disruption to our usual routine and reduce the amount of social contact we have – preventing us from doing some of the things we enjoy which helps protect and maintain our mental wellbeing.

With today, March 20, being International Day of Happiness, we thought we’d highlight the importance that our furry friends play in our lives as well as share some tips on how to keep them happy and stimulated during these uncertain times.

You can’t beat that fuzzy feeling of returning home after a long stressful day to be welcomed by a loving, attentive furry friend. Having a pet is great for our mental health, wellbeing and happiness.

Whether it’s the extra exercise we get from a long walk with the dog, the anti-stress chemicals released by stroking a cat or the entertainment provided by our rabbits – animals help to reduce anxiety, relax and generally just feel good.

However, it’s not just a feeling, it’s supported by scientific evidence. For a long time, researchers have explored how and why our mental wellbeing is improved by having an animal – considering the impact our pets can have during bereavement, for the elderly and even for people who are homeless.

A study carried out by the Mental Health Foundation with Cats Protection is 2011 found that 87% of people who owned a cat felt it had a positive impact on their wellbeing (https://www.mentalhealth.org.uk/a-to-z/p/pets-and-mental-health).

Due to recent events and the possibility that many of us will be in self-isolation, this will no doubt be affecting our mental health as well as that of our pets.  So, how can you provide additional stimulation to four-legged friend at a time when outside access is restricted:

You can exercise with your pet at home.

Why not try setting up agility activities or teaching your dog something new.

Play games with your pet.

Interacting with your dog or cat will help stimulate their mind and also help to strengthen your bond.  Consider something you could throw, drag or swing to get their attention.

Buy new toys and rotate with their existing ones

There are lots of interactive toys available for both cats and dogs which you could buy ahead of isolation – or even order online and have delivered. By rotating the new and old toys you will keep your pet interested in what they’re playing with.

Play hide and seek

Hiding treats and toys around your home will not only provide mental stimulation but also important exercise at a time when outside access is restricted.

Provide access to light and a window

If you have access to a garden, your pet can continue to get fresh air, light and exposure to different sounds and smells. Set-up a space for them by a window so they can watch the world go by.

Play Pup Fiction
Spotify have launched a ‘My Dog’s Favourite Podcast’ – which has up to 5 hours of ‘soothing sounds and friendly chat’ which is an ‘aural treat’ for your dog. Check it out.

Greenside coronavirus update

Greenside Vets COVID-19 Update

At Greenside, the health, safety and wellbeing of our patients, our staff and our community is our number-one priority.

We remain committed to delivering exceptional care to your pet, while doing our part to reduce the spread of respiratory illness (in particular, COVID-19 coronavirus), including careful monitoring of the health and wellbeing of our staff.

Over the past few weeks, we have taken a series of precautionary steps at our practices in response to this outbreak, including increased cleaning, disinfection and access to hand sanitiser for our staff and clients.

Doing our part to keep pets, clients and our staff healthy during COVID-19 (coronavirus)

In addition to the steps we’re taking as a practice to protect everyone who works in and visits our practice, we kindly ask that you take the following precautions:

  • If you’ve been exposed to COVID-19, had close contact with someone who has, or you’re experiencing symptoms (new persistent cough and/or fever), and your pet needs veterinary care, please call us. We will be able to advise you on how your pets can receive the care they need.
  • If you have been self-isolated with COVID-19 and have recently visited one of our practices, please let us know as soon as possible. This is so we can implement measures to protect our staff and other clients, some of whom are elderly or could be more susceptible to illness.
  • If your pet requires urgent veterinary attention, please call us.  We will be able to advise you on how your pets can still receive the care they need.
  • When you arrive, please call our reception team and they will advise when you can enter the practice. If you are told to wait, if you can please wait outside the practice or in your car and the reception team will call you as soon as you can enter.
  • Only 1 client should enter the practice whenever possible.
  • Please limit your time in the waiting area, and maintain at least 6 feet / 2 metres of space between you and other pet owners in common spaces.
  • When possible, schedule appointments in advance to not only reduce your wait time but also enable us to better prepare for your pet’s health needs prior to their arrival.
  • If your pet is hospitalised at our facility, we are asking clients to avoid visiting their pet.
  • If you need to change any appointments because you are in isolation, please call us and we will rearrange these for you.
  • We are following the government’s most recent advice regarding the measures we need to take to help control the spread of COVID-19. There’s provision at all of our practices for you to wash your hands when you arrive and before you leave.

Please contact us if you’d like further advice about caring for your pet over the coming months

LINNAEUS – Practice Corona Poster